OUR MISSION STATEMENT
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OUR MISSION STATEMENT

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OUR AIM

In a time characterized by rapid change and constantly evolving markets, it is important for us to define guidelines for our corporate culture that are shared and lived. Our mission statement sets out the values and basic principles that are unique to our company and that we think and act according to every day - both in business and human terms. It serves the goal of creating a foundation of trust between the management and around 349 employees as well as our customers and business partners.

OUR VISION

Our passion expresses the reason for our existence, but our vision tells us what we want to achieve. We would like to make a positive impact on the quality of people´s lives by offering added value for their homes. “My home is my castle” - home is the most precious place for most of the people, no matter where or how they live. This is exactly where we want to inspire everyone equally with innovative lighting ideas and decorative lifestyle products.

“The success of a company stands and falls with its people. We have great employees who drive our company forward as a community and with their daily commitment. Our goal is that each individual enjoys coming to work - only in this way a company can be successful in the long run.”

CEO TRIO Lighting Group

Philipp Müller

“Social commitment is close to our hearts, because we see it as a valuable investment in the future as well as our active contribution to social and societal responsibility. Thinking and acting responsibly at all levels is of utmost importance to us. Only by taking joint responsibility for our actions can we sustainably realise the goals we strive for.”

CEO TRIO Lighting Group

Bernd Müller

“The success of a company stands and falls with its people. We have great employees who drive our company forward as a community and with their daily commitment. Our goal is that each individual enjoys coming to work - only in this way a company can be successful in the long run.”
CEO TRIO Lighting Group Philipp Müller
“Social commitment is close to our hearts, because we see it as a valuable investment in the future as well as our active contribution to social and societal responsibility. Thinking and acting responsibly at all levels is of utmost importance to us. Only by taking joint responsibility for our actions can we sustainably realise the goals we strive for.”
CEO TRIO Lighting Group Bernd Müller
OUR MISSION
We support our mission with passion and professionalism for over 30 years now. For us, being successful means motivation and responsibility at the same time. We are constantly dealing with trends and changes, in order to become even better in future. It is our ultimate goal to develop our full potential and to enable our employees, customers and business partners to do the same.
OUR VALUES
OUR VALUES

We always act responsibly and build on strong values: customer focus, partnership, community, down-to-earthness, sustainability, determination and reliability. We adhere strictly to our values. They are the signpost for a successful future and reflect what drives us every day. They shape our common identity and thus strengthen the cohesion of all parts of the company.

A positive attitude, a good working atmosphere, mutual support and the trust placed in us strengthen our thinking and actions every day.
From the financial accounting department Mareen Levermann, Helena Kaiser
The reception area is the first point of contact in our company. We give every visitor a smile and always look after our guests and customers with warmth and professionalism to give everyone who enters our house the feeling “You are welcome!”. Our inner drive, motivation and joy in our work are the basis of our passion.
From the reception area Angela Pfeiffer, Anette Niemand
CUSTOMER FOCUS
CUSTOMER FOCUS

We put our customers at the center of everything we do. They are the driving force of our success and the most important asset of our company. Every d ay w e d o o ur b est t o f ulfill their needs and wishes with joy, even to overachieve them. The success and satisfaction of our customers drives us day after day and is at the same time the benchmark by which we constantly measure ourselves.

The enthusiasm for our products, the satisfaction of our customers and the harmonious atmosphere in the sales team are a constant motivation. It is our personal success to give our customers a positive feeling in every conversation.
From the TRIO/ Reality sales team Christian Teller, Julia Winter, Daniel Stöckmann, Anja Klene, Thomas Baumann
We are aware of the responsibility we bear as the youngest TRIO Group addition. We appreciate all the more that we can contribute our own ideas and are included in the important decision-making processes. This promotes the further development of Mirrors and More and strengthens our bond with the company.
From the Mirrors & More sales team Daniel Botte, Dennis Kauke, Lisa Strojnowski
PARTNERSHIP
PARTNERSHIP

We rely on trusting and long-term partnerships, in which the focus is always on mutual success. Therefore, we attach great importance to curing and preserving our culture of trust, as it creates a positive interpersonal atmosphere and promotes the WEfeeling. For us, this means that we always act on an equal footing and realize added value together with our customers and employees that ensure a sustainable relationship and make us marketable in the future.

We have built and grown our international business through long-standing relationships and partnerships - driven by a team that is passionate about its products and the needs of its customers. As the future managing director of TRIO International, I am particularly looking forward to upholding and developing existing values together. My goal is for people to be able to do even more of what they are good at and what is important to them. I see it as my most important task that this succeeds well. I am looking forward to new challenges and a good and harmonious cooperation with the entire group of companies.
General Manager TRIO International GmbH Axel Hamelink
We are proud to serve our international clients in the best possible way and to deepen our relationship with them by empathising with them and taking care of their needs, desires and problems. Understanding our customers means we can support them in the best possible way.
From Customer Service TRIO International Elisa Huss, Meike Pasternak, Nico Jezow, Egzon Osmanaj
COMMUNITY
COMMUNITY

We are a strong team in a strong community. We always meet each other openly, with fairness, respect and mindfulness and know that we can fully rely on each other at all times. Our employees are the decisive factor on the way to growth and success, because without a committed team, sustainable success is not possible. That is why we attach great importance to the fact that our employees feel comfortable with us and are both challenged and encouraged. We celebrate our successes together, after all, each individual is important for our common goals. But it is only in the community that we develop our full potential!

I have had the impression of being part of the team from the very beginning. Above all, I like the independent work and all the feedback I get.
Trainee in Marketing Carolin Schulte
Every day begins with new tasks - these are challenges that we gladly accept. Due to the variety of topics and projects, our work never gets monotonous and the fact that we work in a great team is the icing on the cake!
From Marketing Sabrina Soares, Oliver Stühn, Jörg Kreutz, Celine Werneke
DOWN-TOEARTHNESS
DOWN-TOEARTHNESS

Although we have grown strongly, we do not take our success for granted. We are proud of our roots and of what we have achieved over the years. We give our best every day anew, keep both feet firmly on the ground and remain responsible and open-minded.

Only those who can react quickly, reliably and without complications are able to offer their customers the best service. At the request of our online partners, we take over the complete preparation of the shipment and take care of the direct shipment to the end consumer. Every day we do our best to ensure that our goods are delivered on time and in perfect condition. But it is only by working together that we can achieve our goals - in line with the motto “Together - For each other”.
From direct shipping Elke Hütter, Tanja Schulte, Francesco Lappanese, Jenny Brauer, Klaudia Keinert, Mona Blume
We offer tailor-made solutions for an optimal staging of our products. A successful presentation of goods results in better sales promotion and ultimately in more customer satisfaction. It’s great to see what we have already realised. But we are even more looking forward to the challenges that are still to come.
From sales promotion Jörg Fleckes, Claus Schmidthuysen, Davide Capizzi, Rolf Kaim, Olaf Kösling, Michael Magh
SUSTAINABILITY
SUSTAINABILITY

One word, many perspectives: As a modern and future-oriented company, we face up to our responsibility towards people and the environment. That is why we pursue the goal of balancing ecological, social and economic aspects. We are convinced that long-term success is only possible through sustainable thinking and acting. At the same time, we know that we still have a lot of work to do. However, we cannot do this alone, but only together. Together with the people who manufacture our products and together with our customers who discover our products for themselves.

We are constantly looking at trends and changes in the relevant markets and technologies. The ambition to drive exciting topics forward together and to always be one step ahead in a fast-changing environment motivates us every day.
From Purchasing Daniel Wilmes, Kim Schröder, Christin Spieker, William Francson, Sascha Henke
Quality is not only important for our products, but also for the efficiency and results of our processes. We meet this demand through comprehensive know-how and a high sense of responsibility. In this context, it is important to exchange ideas in a team, to share knowledge and experience, to trust each other and to be able to rely on each other.
From Quality Assurance Karl Sebald, Marco Schneider, Thomas Langes
DETERMINATION
DETERMINATION

We know what we can do and continue to strive for top performance! Openness, creativity and courage for new things shape our progress. We act quickly and decisively and see change as a challenge. We drive things forward consistently and continue to develop. We want to be leaders in everything we do!

We work hand in hand for a good and meaningful cause. We want to motivate our employees to develop their skills and potential in the best possible way. This not only promotes team spirit in the long term but also makes our company interesting for new employees.
Human Resources Nadine Lenze, Marcus Henseler
Good and appreciative relationships are becoming increasingly important in the age of digitalisation. Communication at eye level is therefore particularly important. That’s what we’re counting on!
From the IT department Felix Arndt, Sascha Lausch, Christian Kunze
RELIABILITY
RELIABILITY

In our company we live mutual support and always act reliably and bindingly. We keep our promises: Short lead times, high adherence to schedules and reliable quality. Because our claim is the enthusiasm and satisfaction of our customers.

As the success of our company grows, so do the demands on the efficiency and speed of our logistics processes. It’s a matter of rolling up our sleeves every day to keep the system running.
From the warehouse and logistics team Dario Voss, Nadine Herbst, Martin Schlüter, Jens Kretzschmar, Mesut Yalziener, Cedric Tusch, Abdullah Yousef, Matthias Trutschel

OUR STRENGTH

Our unity is our strength. And diversity is our power.

For over 11 years, we have been operating with TRIO International, including our joint ventures in Spain, Italy, and Scandinavia, in over 40 countries. We live diversity and cosmopolitanism and have always attached great importance to open dialogues and an atmosphere of mutual appreciation among our business partners, customers, and employees. The enthusiasm for our products and for what we do every day is the basis for our success. Real partnership is how we can make the difference and build trust among our customers. Through our global network and by strong teamwork, we can stay on maintain our course of success and growth.

“I am proud to be part of the TRIO Lighting Group and to have laid the foundation for its international development. To be able to further shape this development with a team of competent colleagues who share our values, and thereby also to be a binding factor between the different cultures in our company, gives me great satisfaction every day. Because the better we understand each other, the more successful we will be in achieving our goals.”

Management Director TRIO International

Jan Steylaerts

“Understanding our market, being close to our customers, connecting with them and understanding their needs and conveying them to our colleagues at the head office, is the basis for our success and the guarantee for our further growth!”

From the TRIO International sales Team

“I am proud to be part of the TRIO Lighting Group and to have laid the foundation for its international development. To be able to further shape this development with a team of competent colleagues who share our values, and thereby also to be a binding factor between the different cultures in our company, gives me great satisfaction every day. Because the better we understand each other, the more successful we will be in achieving our goals.”
Management Director TRIO International Jan Steylaerts
“Understanding our market, being close to our customers, connecting with them and understanding their needs and conveying them to our colleagues at the head office, is the basis for our success and the guarantee for our further growth!”
From the TRIO International sales Team

OUR DIVERSITY

Be at home worldwide. Speaking the language of diversity.

Our internationality and diversity contribute to our corporate culture and shape our values day after day. Because, where many different people with different perspectives work together and pull together, new ideas and innovations emerge. We benefit daily from the cultural identity and perspective of each local team member by better understanding our different customers and markets and recognizing their needs. We strive to strengthen our connection with our partners and are convinced that this sets the right course for the future.

Even though we are a subsidiary on the other side of the globe, we feel with all our 30 employees that we are a fully-fledged member of the TRIO Lighting Group and work in close and committed cooperation with our colleagues from Germany. We are responsible for ensuring the smooth movement of our products from the individual production sites as well as for maintaining our high quality standard. With more than 8,500km between us, successful communication in our daily interaction is the key to a strong community and the resulting success.

From our subsidiary in China

OUTLOOK

This mission statement does not set a final point. It accompanies us on our way and is the framework for our daily actions. We are committed to our mission statement and base our behaviour on it. We are all pulling in the same direction, because it is in our own how successful we are, how we treat each other and how others perceive us.