Product recall: Ventilator – ICECUBE R031-01 (separate USB plug driver)
WARNING: DANGER OF ELECTRIC SHOCK!
the Reality article ICECUBE R031-01 has a technical defect at the separate USB plug driver and can thus lead to the danger of an electric shock.
WE THEREFORE ASK YOU TO STOP THE SALE AND ANY FURTHER TRANSFER OF THE PRODUCT WITH IMMEDIATE EFFECT.
Safety is our highest priority. At all times, our customers should be confident that our products are adequately tested and comply with applicable standards and legal regulations.
EVEN THOUGH THE PRODUCT IS TECHNICALLY SOUND, WE MUST INFORM YOU TODAY THAT WE HAVE TO RECALL THE ABOVE-MENTIONED VENTILATOR FOR SAFETY REASONS.
Consumers, who have purchased the affected product, can of course return it to their retailers and replace it with a standard compliant version that we can provide.
We ask you to check your stock and return the defective ventilators to us.
As this product recall is also addressed to end customers and we would like to inform them, we will provide you with displays for the purpose of posting and informing your customers.
We apologise for the inconvenience and thank you for your understanding.
Your TRIO / RL Team